We apologize, but we do not refund any purchases made on our website www.sownonpurpose.com, in person, or on our social media sites. Sown On Purpose does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. Please make sure you read all of the descriptions and what’s included before making a purchase.
Each item undergoes a quality inspection prior to leaving our company. In the event that your order arrives damaged in any way during shipping, please contact us at www.sownonpurpose.com with your order number and a photo of the item’s condition within 48 hours after receiving it. Exchanges are not warranted due to buyer error or misuse. Sown On Purpose makes the final decision on all exchanges.
Any damaged item you would like to exchange for another size or style must be in new, unused, unworn, unwashed condition. Customer is responsible for shipping it to Sown On Purpose and any shipping charges for the new product.
We address exchanges on a case-by-case basis but will try our best to work towards a satisfactory solution.